Utilisez ce texte pour répondre aux questions de vos clients de la manière la plus détaillée possible.

Utilisez ce texte pour répondre aux questions de vos clients de la manière la plus détaillée possible.

Once your order has shipped, you will receive a tracking number via email, allowing you to track your package.

Shipping is free for all orders, with no minimum purchase required.

Utilisez ce texte pour répondre aux questions de vos clients de la manière la plus détaillée possible.

To initiate return, please visit our return center at https://poupette.returnscenter.com/

Refunds are processed within 5 to 10 business days once we have received and inspected the returned items.

Yes, we offer exchanges for different sizes or colors. Contact customer service to initiate the process. Return shipping costs are at your expense.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Shopify Payments.

Yes, we offer installment payment options in select regions. Please check at checkout for available options in the legal area.

Unfortunately, we do not allow multiple payment methods for a single order.

Yes, we are committed to ethical production and ensure that all of our products are made under fair labor practices.

We provide a detailed size guide on each product page to help you select the correct size. However, if you are still unsure, we encourage you to reach out to our customer service team.

Restocks vary depending on the product. 

We used ancestral techniques of printing and hand-dying. Each product is handmade, unique and specially made for you, this is why our prints can look slightly different from our website.