International orders are typically delivered within 5 to 7 business days, excluding weekends and holidays, depending on availability.

We offer international shipping to most countries worldwide.

Once your order has shipped, you will receive a tracking number via email, allowing you to track your package.

Shipping is free for all orders, with no minimum purchase required.

We accept returns within 14 days of receiving your order, provided the items are unused and in their original condition. Returns are at your expense, unless the item is defective or incorrect.

To initiate return, please visit our return center at https://poupette.returnscenter.com/

To initiate return, please visit our return center at https://poupette.returnscenter.com/

Refunds are processed within 5 to 10 business days once we have received and inspected the returned items.

Yes, we offer exchanges for different sizes or colors. Contact customer service to initiate the process. Return shipping costs are at your expense.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Shopify Payments.

Yes, we offer installment payment options in select regions. Please check at checkout for available options in the legal area.

Unfortunately, we do not allow multiple payment methods for a single order.

Yes, we are committed to ethical production and ensure that all of our products are made under fair labor practices.

We provide a detailed size guide on each product page to help you select the correct size. However, if you are still unsure, we encourage you to reach out to our customer service team.

Restocks vary depending on the product. 

We used ancestral techniques of printing and hand-dying. Each product is handmade, unique and specially made for you, this is why our prints can look slightly different from our website.